The Challenge
The Psychology Consultancy has the requirement to store and use highly sensitive information. They were already utilising the Microsoft Office stack for the bulk of their internal processes but had no backup or disaster recovery solutions in place and wanted to utilise the full extent of their Microsoft licenses to improve their security as well as productivity.
Our Solution
We designed and executed a migration to Microsoft 365 Business Premium as well as setup secure SharePoint File Directories for their users. This enabled them to then utilise more productivity tools and also create their own AI Agents to help with report processes throguh the secure use of redacted documents when creating reports. We also setup an on premise backup solution that enabled them to store and recover documents from on premise, whilst also enabling them to continue to work in the event of an internet or Microsoft outage.
The Results
Staff saw a 30% reduction in the time to create and write reports utilising the productivity tools implemented. Security was also significantly improved and the business prepared for any external outages.